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Solace Home Care Services

Where Care Meets Comfort

Terms and Conditions

Solace Health Care Services – Privacy Policy


Effective Date: November 2025

Solace Health Care Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you sign up for our SMS communications or interact with us in other ways.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, phone number, and any other information you voluntarily provide.
  • Communication Data: Details about your interactions with our messages, such as message opens, responses, and opt-out requests.
  • Device Information: Mobile carrier and device type (as provided by your carrier).

2. How We Use Your Information

We use your information to:
  • Send important updates, service reminders, or announcements related to Solace Health Care Services.
  • Communicate about employment opportunities, scheduling, or patient care updates (if applicable).
  • Respond to your inquiries and provide customer support.
  • Improve our services and messaging experience.

3. SMS Messaging Terms

By opting into our SMS communications, you agree to receive text messages (including marketing messages, if applicable) from Solace Health Care Services at the phone number you provided.
  • Message frequency: Varies by user.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any message.
  • For help, reply HELP or contact us at info@solacehcs.com or 732-466-6770.
We do not sell, rent, or share your mobile number with third parties for their own marketing purposes.

4. How We Share Information

We may share limited data with:
  • Service providers who manage our messaging platform or communication systems.
  • Regulatory authorities, as required by law or to protect our rights.
    All third-party partners are bound by confidentiality and data protection obligations.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You can:
  • Opt out of SMS messages by replying STOP.
  • Update or request deletion of your data by contacting info@solacehcs.com.

7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website at www.solacehcs.com with the new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:
📧 info@solacehcs.com
📞 732-466-6770
📍 Solace Health Care Services, [Insert Address]

Solace Health Care Services – Terms and Conditions

1. Acceptance of Terms

By subscribing to Solace Health Care Services SMS alerts, you agree to these Terms and Conditions. If you do not agree, please do not use or subscribe to our messaging services.

2. Program Description

Our SMS program provides updates related to home health care services, job openings, patient care coordination, and wellness tips. Message frequency varies based on user engagement and preferences.

3. User Consent

By providing your mobile number, you consent to receive automated text messages from Solace Health Care Services. Consent is not required to receive services or employment from us.

4. Opt-Out and Support

  • To stop receiving messages, reply STOP at any time.
  • To get help, reply HELP or email info@solacehcs.com.
  • Message and data rates may apply.

5. Privacy

All information collected through this program is governed by our Privacy Policy above.

6. Eligibility

You must be at least 18 years old and provide your own valid mobile number.

7. Limitation of Liability

Solace Health Care Services is not responsible for:
  • Delayed or undelivered messages due to carrier issues.
  • Charges from your carrier related to text messaging.
  • Any damages resulting from your use of our SMS service.

8. Changes to Terms

We may modify or suspend our SMS program at any time. Continued participation after updates constitutes your acceptance of revised terms.

9. Governing Law

These terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions.
Would you like me to make this print-ready (PDF) or web version (HTML for your website) next? I can also tailor the content if your campaign is for job seekers or for client/patient updates, since SMS registration forms sometimes require slightly different wording depending on the purpose.